Wendy from La Mata asks:
Hi Aunty. II would like to transfer all of my documents and photos from my old PC computer before I retire it to the bin. How do I do this so that no one can get my personal information or photos etc. on my old tower
Aunty Says:
Hello Wendy. Transferring your photos & docs from one computer to the other is pretty easy but it will depend on how well organised your files and folders are, and how much stuff you have. You can buy a 64GB USB flash memory stick for under €20 and use this to copy/paste everything from one machine to the other. On your old computer, right click on a folder and from the menu that pops up choose ‘copy’ and then right click on the USB stick and choose ‘paste’. The USB stick should appear after plugging it in as a new drive in My Computer or File Manager. Once you have double checked that you have everything from your old computer the only way to be 100% safe is to destroy the old hard disk drive as it isn’t too difficult to retrieve data even after Windows has been reinstalled.

Ray from Campoamor asks:
Hi Aunty. What is the easy way to translate a webpage from Spanish to English? I seem to remember, once having an option of language near top of screen. I don’t understand the screen options of Chrome and Firefox. I use Windows 10.
Aunty Says:
Hello Ray. In Google Chrome you can easily add the little translate button that used to appear in the top right corner. Search for webstore in google and click on the Chrome Web Store link, if it comes up in Spanish then you can change the language using the cog icon top right. Type translate into the search box and choose the Google Translate extension and you should now see the small blue icon in the top right corner of Chrome. You can sometimes see a translate option of you right click on a blank area of the webpage you want to translate.

Bernard via email asks:
Dear Aunty, I am having major problems with my Dell tower PC as it randomly and at no particular time it will simply shut down and I have to restart it again with the on/off button. Can you help me in any way to solve the problem? Keep up the great work.
Aunty says:
Hell Bernard. Normally when a computer repeatedly and randomly shuts down it is caused by overheating or a hardware fault. Blowing any fluff from the air vents at the back and around the sides may allow cool air to flow which can often improve things. As your problem is random then maybe also check you don’t have a loose connection where the power is plugged in. Keep me posted.

Well that’s all for this week, email me your problems to auntyvirus@costablancapeople.com and I will see what I can do.