Ben via email asks:
Hi Aunty. I’ve been advised that I need a Wi-Fi extender that I can plug into my laptop to get better range of the network. Am I getting confused and have you had experience with anything like that. Do you have any advice on where I can purchase something like that near Torrevieja and what price should I expect to pay ?
Aunty Says:
I Ben. There are two ways of doing this, and as always I will only recommend brands that I have successfully used in the past. You can buy a TP-Link USB Wi-Fi adaptor for around €15 which will plug into a USB port on your computer, and because it comes with a USB extension lead, you are able to move it around to get a better signal. A better solution would be to permanently extend your existing Wi-Fi area coverage with an Asus Wi-Fi repeater for around €25 which will increase the coverage by at least 100%. I have used both methods with great results. If you are interested then email me and I can send you details of a local shop that will stock this kind of thing.

Lisa via email asks:
Hello Aunty. In the last couple of days I have regularly been getting a message ‘Policia Atencion’ coming up (screen snapshot attached) and I can only get rid of it temporarily using Task Manager and then each time it appears it is from a different website. Any ideas on what is it and how on earth do I get rid of it?
Aunty Says:
Hello Lisa. This is a nasty virus that has been doing the rounds since 2010 and has morphed into different forms. Originally it appeared to be from the FBI and warned the victim that “illegal copyright or porn activity has been detected on your computer, but if you pay $200 you would get off with just a warning” The virus writers then adapted it to include the Metropolitan Police, and recently Interpol, and I have recently seen it showing up on a few Android devices. It is very authentic looking and pretty much stops you doing anything until you pay the fee. It is a really tricky virus to remove completely so maybe give it a go with your favourite antivirus program and Malwarebytes. If this fails then let me know and we can try a few other things.

Alan from San Pedro asks:
I regularly use Skype to video chat with my Grandkids back in the UK but the sound through my HP laptop speakers is really tinny and they often tell me to speak up as I “sound like I’m in a baked bean can”. Is this an Internet problem and is there a way of improving the sound quality? The video is perfect by the way.
Aunty Says:
Hello Alan. The built in mic and speakers on most laptops are fairly poor quality so maybe invest in a headphone and mic set for around €20. This will plug into the side somewhere on your laptop where there should be 2 small round sockets next to each other marked with a headphone and mic symbol. Simply plugging them in should set everything up, but if not then go to the Skype audio settings via the ‘tools’ menu and check that the headphones & mic are set as default.

Any questions then email me at See you all next week.